International Shipping Cost Calculator
For Malaysia delivery we use GDEX, POS LAJU, TIONG NAM, NINJA VAN and others.
For international parcel delivery we use City Link Express. Most of our product weight above 1.5kg. Please contact us to get actual product weight. You can use below link to calculate the parcel cost directly.
Our factory warehouse is located in an ideal location in Masai, Johor. With a huge 27,796sqm of storage space, we hold almost 6,000 products in stock. That’s 50% more safety choices than any of our competitors.
Staying safe has never been easier, order online, by telephone, email, fax or post what ever is convenient for you. We offer a range of delivery services including same day, next day or day one for day three, even a bespoke on site delivery service can be arranged. We also have a Click & Collect service which allows you to order a product online and collect from our factory outlet.
Policies and Cookies
Mr Safety Store aims to always provide high quality Goods that are fault free and undamaged. On occasion however, goods may need to be returned. Returns are governed by these Terms and Conditions.
If you receive Goods which do not match those that you ordered, unless accompanied by an explanatory note detailing the changes, stating reasons for the changes and setting out your options, you should contact us within 10 days to arrange collection and return. Mr Safety Store is not responsible for paying shipment costs. You will be given the option to have the Goods replaced with those ordered (if available) or to be refunded through the payment method used by you when purchasing the Goods. Refunds and replacements will be issued upon our receipt of the returned Goods.
If any Goods you have purchased have faults when they are delivered to you, you should contact Mr Safety Store within 28 days to arrange collection and return. Mr Safety Store is not responsible for paying shipment costs. Goods must be returned in their original condition with all packaging and documentation. Upon receipt of the returned Goods, the price of the Goods, as paid by you, will be refunded to you through the payment method used by you when purchasing the Goods.
If any Goods develop faults within their warranty period, you are entitled to a repair or replacement under the terms of that warranty.
If Goods are damaged in transit and the damage is apparent on delivery, you should sign the delivery note to the effect that the goods have been damaged. In any event, you should report such damage to Mr Safety Store within 3 days and arrange collection and return. Mr Safety Store is not responsible for paying shipment costs. Upon receipt of the returned Goods, the price of the Goods, as paid by you, will be refunded to you through the payment method used by you when purchasing the Goods.
You have a statutory right to a “cooling off” period. This period begins once your order is complete and ends 2 days after the Goods have been delivered. If you change your mind about the goods within this period, please return them to Mr Safety Store within 2 days of receipt. Goods can only be returned for this reason if their packaging remains unopened and the Goods can be re-sold, as new, without any additional work on the part of Mr Safety Store Supplies Ltd. You are responsible for paying shipment costs if Goods are returned for this reason.
If you wish to return Goods to Mr Safety Store for any of the above reasons, please contact us using the details on [email protected] to make the appropriate arrangements.
Mr Safety Store reserves the right to exercise discretion with respect to any returns under these Terms and Conditions. Factors which may be taken into account in the exercise of this discretion include, but are not limited to:
- Any use or enjoyment that you may have already had out of the Goods;
- Any characteristics of the Goods which may cause them to deteriorate or expire rapidly;
- The fact that the Goods consist of audio or video recordings or computer software and that the packaging has been opened;
- Any discounts that may have formed part of the purchase price of the Goods to reflect any lack of quality made known to the Customer at the time of purchase.
Such discretion to be exercised only within the confines of the law.
Mr Safety Store is committed to our users’ privacy. We will only use the information provided by you in accordance with the Data Protection Act 1998 and respect your privacy completely. If you have any requests concerning the use of your personal information, please contact us.
We collect the information you supply us through purchases made through AI Workwear and any emails we receive.
We process personal information collected via the this website for the purposes of:
- Providing a better service
- Processing orders
- Providing you with information about products and services we offer
From time to time, we may email you with promotional details about products we believe you may be interested in. This will only ever be done with your permission when you consented to receive emails from us when you placed your order.
Please see below for a list of cookies used on our website. Whilst we’ll endeavour to keep this list updated, we use a few third party services and the list may become outdated if they change their cookies without notifying us.
There are two types of cookies used on our website:
First party cookies: these are our own cookies, controlled by us and used to run the shopping cart system & provide information about usage of our site.
Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Google, Facebook and Twitter have their own cookies, which are controlled by them.